In an article for The Law Society Gazette, Head of Insurance Litigation Roger Franklin discusses the progress that HM Courts & Tribunals Service has made since its announcement to upgrade and modernise courts and tribunal systems. 

The justice system of England and Wales is often said to be the envy of the world. For those who use it, however, the increased financial and operational pressures to improve the effective administration of the system have been increasingly apparent. The need to implement modern ways of working and embrace new technology is universally acknowledged. At the same time, these demands have to be balanced with the requirement of the Ministry of Justice to reduce its annual spending by £500m by 2020 in order to meet the commitments in the government’s 2015 Spending Review.

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